When you’re going to complain, make sure that you follow these seven principles:
Be Specific About the Issue that You Want to Address.
Be Very Clear On What You Want to Achieve.
Make Sure that You’re Complaining to the Right Person.
Take the Emotion Out of It.
Be Prepared.
Use the Sandwich Approach.
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When you’re going to complain, make sure that you follow these seven principles:
Be Specific About the Issue that You Want to Address.
Be Very Clear On What You Want to Achieve.
Make Sure that You’re Complaining to the Right Person.
Take the Emotion Out of It.
Be Prepared.
Use the Sandwich Approach.